BRATTLEBORO MEMORIAL HOSPITAL
Hospital Free Care and Discount Policy Information

FREE CARE PROGRAM:
Brattleboro Memorial Hospital’s Free Care program is designed to assist those patients who are either uninsured, underinsured or have limited financial resources that impact their ability to fully pay for their hospital care. When making application for Free Care, patients are first asked to investigate whether or not they may be eligible for Medicare, Medicaid, Veterans’ Benefits or other governmental or public assistance programs. Free Care should always be the payor of last resort.

A. Qualifications for Free Care:

  1. Free Care is limited to medically necessary services. Patients receiving certain elective services, such as those considered cosmetic, investigational or experimental, are expected to make payment arrangements in advance, as these types of services are not covered by Free Care;
  2. Patients’ family income must be at or below 300% of the current Federal Poverty Income Guidelines for their family size;
  3. Patients or their guarantors must complete a Free Care application and provide the hospital with verification of income. Responsible parties may be asked to disclose the identity and amounts of any assets that could be used to pay for medical expenses.
    (CLICK here for printable application)
  4. Free Care applications will be processed within two weeks of the date of their receipt in our Business Office;
  5. Free Care applies only to those patient accounts still in active Accounts Receivable; no Free Care allowance may be applied against accounts that have been forwarded to a collection agency as Bad Debt.

B. Patients will be notified in writing of their approval or denial status within 30 days of the date of receipt of the application and any required supporting documentation.

CARDIAC AND PULMONARY REHABILITATION PROGRAMS:
For patients who attend the cardiac and/or pulmonary rehabilitation programs at our facility, but who have no insurance coverage for these services, and who would experience financial hardship in paying for these programs, there is a scholarship/grant available to lessen their financial burden. Eligible patients’ family incomes must be at or below 300% of the Federal Poverty Income Guidelines for their family size. The scholarship applications will be processed, and patients will be notified in writing of their decision status, using the same timelines as that for Free Care.

EXTENDED PAYMENT OPTIONS:
Payment plans/extended payment options may be granted to patients based on need. Patients will be required to complete a payment plan application and provide proof of income and assets.


SOURCE: Federal Register, Vol. 72, No. 15, January 24, 2007, pp. 3147–3148

DISCOUNTS TO SELF-PAY PATIENTS WHO DO NOT QUALIFY FOR FREE CARE:
The hospital recognizes the fact that not all patients will qualify for Free Care, generally due to income levels that exceed the current Free Care guidelines. When a patient who does not qualify for Free Care and who has no insurance requests a discount on his/her bill, the hospital will extend a 3% prompt-payment discount as long as the patient pays the bill in full within 30 days of receipt. The 3% discount will be applied when the patient’s payment is received by the Business Office.

CLICK here for Charity Application (PDF)

Read more about healthcare insurance coverage information