The categories of hospital information listed on this page collectively form the comprehensive "Hospital Report Card." You can access all the categories of information from the links below.

The links for the quality of care and patient satisfaction information will take you to the website of the Vermont Department of Banking, Insurance, Securities and Health Care Administration (BISHCA). There, you will find information about our hospital's performance, and also information about the performance of other community hospitals in Vermont. BISHCA's website also includes the financial data for all Vermont community hospitals.

The links for the other Hospital Report Card categories listed below will take you to the corresponding information posted on our own website.
QUALITY OF CARE

COMPARE QUALITY OF CARE FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website menu page
.
What you'll find there:
See how Brattleboro Memorial Hospital scored on more than 30 indicators of quality of hospital care, including these sub-categories:

  • Heart attack care
  • Heart failure care
  • Pneumonia care
  • Preventing complications from surgery
  • Infection reporting:
    (A) Surgical site infection rates - total abdominal hysterectomy
    (B) Central line associated bloodstream infection rates
    (C) Central line associated bloodstream infection prevention
    (D) Preventing infections from drug resistant organisms
  • Nurse staffing
  • Volume and mortality for selected procedures
    Selected procedures include: Esophageal Resection, Pancreatic Resection, Abdominal Aortic Aneurysm Repair (AAA), Coronary Artery Bypass Graft (CABG), Percutaneous Transluminal Coronary Angioplasty (PTCA), Pediatric Heart Surgery, and Carotid Endarterectomy.
QUALITY IMPROVEMENT INITIATIVES

READ ABOUT QUALITY IMPROVEMENT INITIATIVES on Brattleboro Memorial Hospital website
What you'll find there:
What Brattleboro Memorial Hospital has done to make patient care safer and more effective, including these sub-categories:

  • Quality improvement and patient safety projects
  • Quality improvement contact information
PATIENT SATISFACTION
COMPARE PATIENT SATISFACTION FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website.
What you'll find there:
National survey results showing how [Hospital Name]'s patients rated their experiences during inpatient stays.
HOSPITAL PRICING

COMPARE PRICING FOR VERMONT COMMUNITY HOSPITALS on BISHCA's Hospital Report Card Website.
What you'll find there:

  • Estimated hospital charges for high volume inpatient admissions
  • Estimated hospital charges for high volume outpatient procedures
  • Hospital charges for high volume and common outpatient diagnostic procedures
  • Physician charges for high volume and common outpatient visits and procedures
HOSPITAL DISCOUNT AND FREE CARE POLICIES

SEE DISCOUNT AND FREE CARE POLICIES on Brattleboro Memorial Hospital's website

CLICK HERE for links to all Vermont hospitals, including
links to their discount and free care policies, on BISHCA's website

FINANCIAL REPORTS

SEE FINANCIAL INFORMATION ON Brattleboro Memorial Hospital's WEBSITE

What you'll find there:
Figures on cost of care, cost shifting, comparisons of Brattleboro Memorial Hospital financial information to state averages, and measures of financial health:

  • Summary of budget
  • Financial health and benchmarks
  • Cost shift information
  • Capital expenditure information
  • Optional hospital-specific budget information/contact info

CLICK HERE to compare financial information for Vermont's
community hospitals on BISHCA's Hospital Report Card website.

STRATEGIC INITIATIVES AND PROCESS FOR PUBLIC PARTICIPATION
READ A SUMMARY OF STRATEGIC INITIATIVES for Brattleboro

This document describes initiatives to meet health care needs of the local population. It is based on a strategic planning process that includes opportunities for public input.
HOSPITAL GOVERNANCE

FIND OUT ABOUT Brattleboro Memorial Hospital GOVERNANCE
Learn who is on Brattleboro Memorial Hospital Board of Trustees, how they are selected, and how the public can take part in our hospital activities, including:

  • Public meeting schedule
  • Contact information
IF YOU HAVE A COMPLAINT
SEE HOW TO FILE A COMPLAINT AT Brattleboro Memorial Hospital
Tell us if you are concerned about the care you or someone else received at this hospital.
Historical Data: See Comparative Data for all Hospitals for 2007, 2006, 2005
on the website of the Vermont Department of
Banking, Insurance, Securities and Health Care Administration (BISHCA)