Brattleboro Memorial Hospital is pleased to welcome Robert Gailey as the new Director of Organizational Improvement.

In this position, Gailey will work closely with the hospital’s Chief Medical Officer Dr. Kathleen McGraw in leading the hospital’s Organizational Improvement efforts. He will also work with BMH’s quality director and department managers in developing quality improvement teams for specific “service lines” within the hospital.

Robert Gailey
Robert Gailey

Gailey, who has a Master of Science degree in organizational effectiveness with a specialization in healthcare, comes to BMH with 15 years of experience in healthcare supervisory roles and quality leadership positions. Most recently, he worked as the Quality Improvement Outcomes Coordinator at Union Hospital of Cecil County, a 122-bed facility in Elkton, MD, along the Baltimore-Philadelphia metro corridor. He is also well versed in both LEAN and Six Sigma methodologies for streamlining business processes and eliminating waste.

According to Dr. McGraw, “Robert’s breadth of expertise will be critical in gathering data to assist senior leadership and the board of directors in setting priorities and goals. I am very pleased that Robert is making this commitment to BMH and the wider Brattleboro community. He will be an asset to both.”

BMH has provided healthcare services for more than one hundred years. A licensed, 61-bed, not-for-profit community hospital located in southeastern Vermont, it serves a rural population of about 55,000 people in 22 towns in Vermont, New Hampshire and Massachusetts. The medical staff includes 137 board-certified physicians, both primary care and many specialists, and its 572 employees enjoy the help of over 110 active volunteers.

For more information, visit BMH online at or call 802-257-0341.