BMH is a Tobacco-Free Campus
On the Great American Smoke-Out day, November 21, 2008, Brattleboro Memorial Hospital became a totally tobacco and smoke-free campus. This means smoking and tobacco products are no longer to be used anywhere on hospital property including the parking lot. Please help us make and keep BMH a healthy institution, which we also hope will help keep members of our community healthy also. Thank you for your cooperation.

Visiting Hours
BMH has recently established specific visiting hours in order to provide better patient care. The hospital has always endeavored to accommodate visitors during a time when a family member is experiencing acute illness, surgery, recovery or terminal illness. However, due to staff concerns, and for the safety and comfort of the patient, visiting hours at BMH are now somewhat more regulated.

• Visiting hours are between 11 a.m. and 8 p.m.
• Visitors should not be entering the building after 8pm unless it has been approved by the Nurse Supervisor on duty.
• Health Care Personnel are still responsible for maintaining control in their work area. This is important for the safety and well being of our patients and our staff. If visitors are not following the regulations, or are displaying unacceptable, disruptive behavior, they should be requested to leave. Call security if assistance is needed.
• Visitors who are not feeling well or have a fever should be asked to leave the hospital. If they are coughing they should be asked to wear a mask.
• Visitors under the age of 12 must be accompanied by an adult who can watch them at all times.

Note: outpatients coming in for lengthy procedures or testing and have children accompanying them, must have another adult present to watch the children or be rescheduled.

Cell Phone Usage
Cell phones are now acceptable to use in public areas of the hospital including waiting rooms, the lobby and MapleView Café. Visitors are requested not to use them elsewhere in the hospital.

Parking
All parking at BMH is free. A map (click here) is provided to show where patients, their families, and visitors may park. Please note that there are handicap parking spaces provided in various areas on the hospital grounds for your convenience.

VISITOR ACCOMMODATIONS

Auxiliary Gift Shop - The Auxiliary operates the Attractions Gift Shop in which you may buy a variety of homecrafted and other fine gift items, toiletries, greeting cards, paperback books, and candy. The Attraction Gift Shop is currently open Monday through Friday from 8:00 a.m. to 4:00 p.m.

Cafeteria - Visitors are welcome in the hospital cafeteria. The cafeteria is open from 6:30 a.m. to 6:00 p.m. for snacks and beverages. Breakfast is served Monday through Friday from 6:30 to 9:15 am. Lunch is served weekdays from 11:15 a.m. to 1:15 p.m. Dinner is served weekdays from 4:30 to 6:00 p.m. (Please see vending machines below.)

Coffee Shop - Coffee Shop is on the first floor of the main hospital, immediately off the front lobby and Attractions Gift Shop. Managed by the hospital’s Nutrition Services Department, the BMH Coffee Shop is where visitors may buy light soups, sandwiches, salads, and desserts from 8:00 a.m. to 2:30 p.m., Monday through Friday.

Newspapers - A variety of daily newspapers is on sale in vending machines just outside the hospital lobby.

Quiet Room - The hospital provides a warm, quiet Meditation Room where families may gather for privacy or to talk with clergy, doctor, nurse, or social worker. The Meditation Room is located on the first floor of the main hospital next to the Tyler Conference Room. There is also a waiting room just outside the Special Care Unit on third floor of main hospital which can be used as a “Quiet Room” for families to gather.

Rooming In - With the approval of the doctor, Brattleboro Memorial Hospital allows parents and other family members to stay overnight for your comfort and reassurance. If you want someone to room in, or you are a parent who wants to room in, speak with the nurse or doctor. Rooming in is not permitted in the Special Care Unit.

Telephones - There are public pay phones down the hallway past the Tyler Conference Room on the first floor, and in the Medical Office Building entry way. Phones are also available for visitors to use (for local calls only) in the following unit waiting rooms: Emergency Department, 2nd and 3rd Floor Med/Surg Units, and the Special Care Unit waiting room. There is also a phone in the hallway near the elevators on the 2nd floor. For your convenience, you may also use your own cell phone in any of these waiting rooms, in addition to in other common areas throughout the hospital such as the MapleView Café and reception area in the new Richards Building.  

Vending Machines - Vending machines for soft drinks and for snack items, including sandwiches and yogurt, are located outside the cafeteria in the basement level. Ask any hospital employee for specific directions.

WiFi - BMH offers wireless connections (WiFi) to people wishing to use laptops while visiting the hospital. WiFi is currently available in both main lobbies of the hospital...[more]