BMH Visitor Policy
The following general guidelines apply to all BMH visitors. Additional guidance* may be in place depending on the patient’s condition, room assignment, or departmental destination at BMH.
- Recommended visiting hours are 10:00 am to 8:00 pm.
- Patients may designate as few or as many visitors as they desire.
- The clinical nurse administrator will coordinate visits after 8:00 pm
- Visitors under the age of 12 must be healthy and accompanied by an adult while in BMH facility.
- A family member or designated person may stay overnight in the patient’s room at the discretion of the clinical nurse administrator.
- Visitors who exhibit signs of a viral or other transmissible illness may be asked to leave the hospital.
Visitors who are experiencing symptoms of Covid-19 and other respiratory illnesses are strongly encouraged to wear a face mask while at BMH. These symptoms include, but are not limited to: sneezing, coughing, runny nose, fever, sore throat, headache, nausea and/or diarrhea, and malaise. If you do not have an appropriate face mask, one will be given to you upon arrival.
*Space is restricted in some departments and visitors might be limited to allow for social distancing. Call the department prior to arrival if you have concerns.
Visitors who do not follow regulations, or who display unacceptable or disruptive behavior, will be asked to leave. If necessary, staff will call Security for additional help.
The following BMH entrances are open as indicated:
- Emergency Room Entrance: Open 24/7
- Hospital Main Entrance: Monday – Friday 6:30am – 6:00pm
- Richards Building Entrance: Monday – Friday 6:30am – 6:00pm, Saturday 8:00am – 12:00pm
- The Gannett Building (21 Belmont Avenue): 8:00am – 5:00pm
- The Medical Office Building remains closed. Please enter through the Richards Building. [/box]
We recognize that patients and their families are vital members of the care team. You and your loved ones may be able to recognize changes in a patient’s well-being that may not be obvious to others. That’s why BMH proudly offers Code H to ensure a safe environment for hospitalized patients. If at any time you sense a serious change in your loved one’s condition, notify a member of the care team immediately. If you feel you need additional assistance, simply activate the Code H system by calling extension 111.
Tobacco-Free Buildings and Grounds:
BMH provides a healthy, safe, and clean environment for our community. That’s why we strictly prohibit the use of all tobacco products, including e-cigarettes, on all BMH properties. We require all staff, volunteers, patients, and visitors to take responsibility for enforcing this policy.
Cell Phone Use:
Brattleboro Memorial Hospital allows the general use of cell phones throughout the hospital provided they do not interfere with patient care, patient confidentiality, or patient comfort. Patient care is our first concern. Please do not get in the way of staff workflow or activities. Also, do not interfere when a member of the healthcare staff is in the room to provide care. And please remember patient confidentiality when using a cell phone. Last, do not take photos in the hospital.
We do not permit latex balloons in the hospital. But, we love Mylar balloons!
- You access the internet at your own risk. We do not provide technical support. We recommend that subscribers use personal antivirus, firewall, and virtual private network (VPN) software on their devices if security is a concern on the public open network. BMH is not responsible for any hardware or software issues that may arise before, during, or after use of our wireless network.
- Our content filtering tools ensure users do not mistakenly land on web sites containing material inconsistent with our purpose for providing internet access.
- BMH’s wireless connection may not be used to either view or send offensive or otherwise inappropriate messages and/or images.
- This service is separate from any network used to transmit patient data. Brattleboro Memorial Hospital does not collect personally identifiable information from your use of the wireless network. However, we do record device address, time, and date of connection for usage reporting.
For Our Visitors’ Convenience:
- Maple View Café:
- We welcome visitors and guests to our cafeteria located on the hospital’s basement level. It is open to the visitors and hospital staff for breakfast from (6:30 am to 9:15 am) and lunch (11:15 am to 1:30 pm).
- Vending machines are accessible seven-days-a-week. They are located just outside the Maple View Café. Machines feature soft drinks and snack items including nuts, yogurt, and soups.
- Newspapers: Daily newspapers are on sale in vending machines located just outside the Richards Building lobby.