Welcome to the BMH Lab
Brattleboro Memorial Hospital (BMH) Laboratory Services is a full-service laboratory that provides accurate and timely laboratory, diagnostic, and therapeutic services.
We service BMH as well as nursing homes, physician offices, clinics, schools, and other facilities.
You can get your lab work (blood drawn or specimen dropped off) almost immediately. Our offices are conveniently located inside the covered entrance to the Richards Building.
This entry is around the back side of the building, where there is ample parking on both sides of the covered entrance. Upon entering you will see a large reception area on the right. This is where we handle patient registration for all services in the Richards Building, including the BMH Lab.
Once you are registered for the lab during weekdays, you’ll take your paperwork to the lab window. This is located toward the far side of the reception area in the Richards Building. You’ll either be taken in for your test, or the clerk will suggest that you take a seat to wait for your turn.
Our mission is to treat patients and colleagues with respect, care, and compassion. We will safeguard all patient information as confidential and will perform all testing in a reliable, accurate, and timely manner.
BMH laboratory is accredited by the College of American Pathologists and is registered by CLIA 88 (Clinical Laboratory Improvement Amendments of 1988).
We believe that a strong quality assurance program is vital and that having qualified staff is a crucial element. Our team includes board-certified pathologists, medical technologists, and medical laboratory technicians. Personnel are required to participate in continuing education and assessment of competency.
State law requires that any laboratory testing can only be performed when ordered by a physician or allied health professional. Patients should have the yellow laboratory order form that the physician has filled out with them when coming in for testing. Make sure the order form has your correct information on it including:
- patient name
- date of birth
- physician (caregiver) signature
- tests ordered checked off or listed under “other”
- diagnosis(es) to support medical necessity of the tests being ordered
- patient demographic information including social security number and insurance information if being seen for the first time at BMH or if the information has changed.
What Happens to Your Test Results
All laboratory test results are protected and confidential. We will give out results only to the ordering physician or allied health care professional who has requested the test. If it was noted on the order form to send the results to another physician this will also be done. Patients who want to see their results must sign an Authorization for Release of Information form.
After the physicians receive the results, they will follow-up with you. Many factors can affect the results. Your health professional will be best able to interpret them for you.