Patient Financial Services

At Brattleboro Memorial Hospital, we believe that your health is your foremost priority. Our representatives are here five days a week to assist you with questions about insurance and billing, so you can focus on what’s most important: being well.

Our Patient Financial Services Department is available during working hours to help patients with financial aid, insurance queries, and with questions regarding your bill. We are aware that information regarding hospital charges and insurance can be complicated and we encourage you to contact us in case we can help you with any questions or concerns.

We can assist with any of the following:


Brattleboro Memorial Hospital Chargemaster (click HERE to view chargemaster)

A Charge Description Master (CDM), also referred to as a “chargemaster” is a comprehensive listing of services or items that are billable to a patient or insurance provider. The Brattleboro Memorial Hospital (BMH) chargemaster includes charges for services performed and billed by BMH.

Charges for professional services rendered by providers in Radiology, Anesthesiology, Pathology or any PCP or specialist not employed by BMH are not included in the hospital chargemaster.

A single visit or procedure may involve multiple different charges from the chargemaster. If you are having a procedure at BMH, please call the billing office at 802-251-8492 to request an estimate specific to the care you will be receiving.

The standard charges shown in the chargemaster do not necessarily reflect what a patient will be responsible to pay. Patient out of pocket costs are determined by the patients’ health insurance based on the patient’s specific benefit and hospital contract.


Contact Us Phone:
802-257-8230, Monday – Friday 8:30 AM to 4:30 PM
802-257-8834 Fax

Mailing address:
Brattleboro Memorial Hospital
Patient Financial Services
17 Belmont Avenue, Brattleboro, VT 05301