Patient Financial Services

At Brattleboro Memorial Hospital, we believe your health is your foremost priority. Our Patient Financial Services representatives are here five days a week to assist you with questions about insurance and billing. So you can focus on what’s most important: being well.

Our team is available during daytime working hours to help patients with financial aid, insurance queries, and billing questions. We are aware that information about hospital charges and insurance can be complicated. That’s why we encourage you to contact Patient Financial Services with any questions or concerns.

Price Transparency Toolkit

This price estimator tool (below) provides patients with payer-specific estimates for services provided by Brattleboro Memorial Hospital. The estimate is based on the average payer-negotiated charges for the service or procedure listed, including related supplemental services typically provided as part of the main service.

Service rates may change based on factors including but not limited to time in the hospital, complications, and location of service.

This estimate does not guarantee coverage by your insurance or reflect individual out-of-pocket responsibilities, such as co-payments or deductibles.

Our Patient Financial Services team can assist with any of the following:

• Billed charges
• Third-party billing to government and commercial insurance carriers
• Balances due
• Payment arrangements
• Account changes or updates
• Financial Assistance Program
• Consumer Guide to Healthcare Prices
• No Surprises Act: Your Rights and Protections Against Surprise Medical Bills

You can contact Patient Financial Services by:

• Phone: 802-257-8230 (Monday through Friday, 8:30 am to 4:30 pm)
• Fax: 802-257-8834